PETM logo

PETM

Course Images

Toolbox Talk - Professional Driver and Company Issues

Toolbox Talk - Professional Driver and Company Issues

Highlights

  • On-Demand course

  • 45 minutes

  • All levels

Description

Professional Driver and Company Issues

🚛 Course Overview:
In today’s highly regulated and competitive transport industry, the role of the professional driver extends far beyond simply delivering goods. A driver’s conduct, awareness, and responsibility directly impact compliance, customer satisfaction, operational costs, and the company’s overall success.

This Toolbox Talk course explores the importance of the driver’s professional image, conduct, and role in meeting the expectations of both the company and its clients. It addresses common misunderstandings and areas where misalignment between drivers and management can lead to compliance failures, reputational harm, or internal conflict.

Perfect for companies experiencing ongoing disciplinary issues, driver disengagement, or breakdowns in communication.

📚 Learning Outcomes:

By the end of the session, participants will be able to:

  • Understand the importance of professionalism in driving behaviour, appearance, and communication.

  • Recognise the broader responsibilities of a driver beyond vehicle operation – including compliance, customer care, reporting, and record-keeping.

  • Identify how a driver’s actions can impact the company’s Operator Licence, insurance, client retention, and public image.

  • Understand the expectations of the employer and why policies must be followed.

  • Learn how to report issues proactively and work collaboratively with management.

  • Understand the role of the driver in supporting DVSA compliance, company procedures, and operational efficiency.

🛠️ Course Features:

  • Duration: 45–60 minutes (ideal for team briefings or toolbox meetings)

  • Format: Online interactive content with visuals and real examples

  • Workbook included and available to download with the course. (PDF format)

  • Certificate of Completion (PDF format)

  • Developed by Transport Consultants and Compliance Auditors

🎯 Who Should Take This Course?

  • HGV & LGV Drivers (employed or agency)

  • Newly recruited drivers or probationary staff

  • Transport Managers wanting to re-engage staff on expectations

  • Companies experiencing ongoing driver compliance issues

✅ Why This Course Matters:

  • Reduces avoidable driver-related infringements and complaints

  • Encourages accountability and pride in the role

  • Improves internal communication and problem-solving

  • Reinforces the legal and reputational consequences of poor conduct

  • Helps drivers understand their professional duty within the team

📦 Course Access & Delivery:

This online course is accessible 24/7 and designed for individual or group learning. Upon booking, drivers will receive access instructions by email.

🕒 3 Months to Complete
📲 Compatible with smartphones, tablets and computers
📧 Group bookings or bulk pricing available – email: info@petm.co.uk

📌 Book Now – Build a Stronger Transport Team

Support your drivers with the knowledge and mindset they need to thrive in their role and represent your business professionally.

Frequently Asked Questions

  • What is an E-Learning course?

    E-Learning (or online learning) is a flexible and convenient way to study using digital platforms. Instead of attending traditional classroom sessions, learners access all their training materials, videos, quizzes, and assessments online, using a computer, tablet, or smartphone.

  • What are the benefits of an E-Learning course?

    🟠 Flexibility – Learn when it suits you
    🟠 Accessibility – Use any device with internet access
    🟠 Self-Paced – No pressure, no deadlines
    🟠 Cost-Effective – No travel or accommodation costs
    🟠 Consistent Quality – Professionally designed content with up-to-date legislation
    🟠 Progress Tracking – Monitor your results and identify areas for improvement

Reviews

+ Add Review